Contact Us: Phone: +44(0)3335330633

Terms and Conditions

1. Background to These Terms and Conditions

a. Please review these Terms and Conditions carefully and make sure that you understand them before using the Website.

b. These Terms and Conditions constitute a legally binding agreement between you and Lilea Living. The agreement formed personal to you, and you cannot transfer any of your rights under them to any other person without our prior express written consent.

c. By accessing this Website, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you are not permitted to use the Website, and you should cease using the Website immediately.

d. The Products and other services offered on this Website are for consumers only – they are only to be used for non-commercial, non-business, private purposes by consumers. By accepting these Terms and Conditions, you promise to us that you are a consumer and not acting in the course of a business.

Lilea Living may change or discontinue the availability of the Website and at any time without prior notice.

If you have any questions about the Website, please contact us by e-mail at

2. Definitions 

a. Product means a product displayed for sale on the Website

b. Product Description means that part of the Website where certain terms and conditions in respect of the individual Product are provided

c. Users means the users of the Website collectively

d. Personal Information means the details provided by you on registration

e. Terms means these Terms and Conditions

f. Website means the website located at or any subsequent URL which may replace it.

g. You means a user of this Website.

3. About Us

Ottwo Limited operates the Website. We are registered as a limited company in England and Wales with registration number 11282736 and our registered office is at Union House, 111, New Union Street, Coventry, England, CV1 2NT.

4. Using our Service 

The Website is for your personal and non-commercial use only.

You must be at least 18 years of age to use our Services.

You acknowledge that we give you access to the Services on a temporary basis but we reserve the right to withdraw or amend them at any time without notice to you. You accept that the Services are available on an “as is” basis.

The Website is intended for use only by those who can access it from within the UK. If you choose to access the Website from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

We may prevent or suspend your access to the Website if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

You must not:

a. Use, or cause others to use, any automated system or software to extract content or data from our Channels except in cases where you or any applicable third party has entered into a written agreement with us that expressly permits such activity;

b. Interfere with, or disrupt, our Website or any servers or networks connected to them, including by transmitting any worms, viruses, malware, spyware or any other code of a destructive, malicious or disruptive nature. You may not inject content or code or otherwise alter or interfere with the way any page of the Website or any future apps are rendered or displayed in a user’s browser or device;

c. Access our Website via any unauthorised means, including but not limited to, automated devices, scripts, bots, spiders, crawlers or scrapers (except for standard search engine technologies);

d. Attempt to restrict another user of our Website from using or enjoying them and you must not encourage or facilitate the breach of these Terms by others;

e. Use our Website for any illegal or unauthorised purpose; or

f. Change, modify, adapt or alter the Website or any future apps, or change, modify or alter another website or platform so as to inaccurately imply an association with our Website or with us.

5. Accuracy of Information and Availability of the Website 

While we try to make sure that the Website is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose. Any reliance that you may place on the information on this Website is at your own risk.

You also acknowledge that:

a. We cannot guarantee the speed or security of our Website; and

b. We will not be responsible for any damage or loss you may suffer directly or indirectly as a result of any virus attack that can be traced to our Website to the fullest extent permissible by law.

We may suspend or terminate operation of the Website at any time as we see fit.

Content is provided for your general information purposes only. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

While we try to make sure that the Website is available for your use, we do not promise that the Website is available at all times nor do we promise the uninterrupted use by you of the Website.

6. Our Rights

We reserve the right to:

a. the right to refuse or withdraw your access to the Website in accordance with applicable laws (with or without notice) if we judge that you to have violated or breached any of these Terms;

b. the right to report you to the police or other judicial body if we believe in our sole and absolute discretion that your conduct (whether in using the Website, placing an order for any Products or otherwise) is or may be unlawful.

c. modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website, including but not limited to the right to remove or amend any Products or Product Description from the Website without giving you notice or any reason; the right to amend or update the Website, prices of any Products, and available payment methods from time to time; and/or

d. change the Terms from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed. If you do not agree to any change to the Terms then you must immediately stop using the Website.

7. Your Privacy and Personal Information 

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our privacy policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us in the event you have a query or complaint about the use of your personal information.

Our privacy policy is available here.

8. Third Party Content 

We provide links to third party websites that are controlled and maintained by third. Such other websites are not under our control or maintained by us and we are not responsible for their content. We provide links to these websites for your convenience only and do not monitor or endorse the material on them. We have no responsibility for these third party websites or any material or information appearing on or originating from them. You should always run an anti-virus programme on all content and materials downloaded from the Internet in general and the Website in particular. We recommend you review those website’s terms and conditions and privacy policies to ensure you are happy to use them.

9. Ownership, Use and Intellectual Property Rights 

This Website and all intellectual property rights in it including but not limited to any content are owned by us or our licensors (where applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and free to use them as we see fit.

Nothing in these Terms grants you any legal rights in the Website other than as necessary to enable you to access the Website. You agree not to adjust to try to circumvent or delete any notices contained on the Website (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Website.

None of the Website content may be copied, reproduced, transmitted, stored, sold or distributed without our prior written consent or that of the relevant licensor (where relevant). You may store or print the Website Content for personal use only.

10. Signing-up for an Account With Us 

If you would like to buy our products, you will need to register an account with us and become a member. Signing up for an account with us is completely free of charge.

When registering for an account, you warrants that:

a. You are at least 18 years of age;

b. You have provided us with accurate and truthful information during the registration process; and

c. You are using our Services for private non-commercial purposes.

To create an account with us, you can register by providing us with certain personal information and creating a username and password.

You are responsible for maintaining the confidentiality of your username and password. You agree that we are entitled to assume that any person logging into our Website or using our Service using your username and password is only you. If you believe someone has accessed your account or used our Services using your username and password without your authorisation, you must inform us immediately at so that we can suspend your account and you can set up a new account.

11. Indemnity  

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Terms by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

12. Liability 

Nothing in these Terms shall have the effect of excluding or limiting our liability or your liability for fraud or for death or personal injury caused by our/your negligence (as applicable).You will be responsible for all claims, liabilities, damages, costs and expenses suffered or incurred by us as a result of a breach of these Terms.

Nothing in these Terms shall affect your statutory rights as a consumer.

13. Disputes 

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us please contact us as soon as possible at If you and us cannot resolve a dispute using our complaint handling procedure, we will let you know that we cannot settle the dispute with you.

 If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.

14. Governing Law 

The Terms and the use of the Service generally and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law.